Call centres, once the engine room of India's BPO exports, are evolving too. Depending on the complexity, 30 to 50 per cent of voice and chat volumes are now handled by conversational AI.
'Although China has been ruling over Tibet for past 75 years, it has no legitimacy.'
The process of identification of victims by matching the DNA samples is currently underway, and the bodies will be handed over to their relatives once the process is complete.
The IPL 2025 season was thrown into turmoil on Thursday night after the Punjab Kings vs Delhi Capitals match was abruptly halted
Maternity expenses can be high, with the costs covering everything from prenatal visits to the hospital delivery charges and post-natal care but choosing the right maternity cover can help overcome these issues, says Bhaskar Nerurkar
'We won't miss Virat and Rohit. I have faith in our young team.'
'When you have the best market at your doorstep, international diversification is a distraction.'
If there is one tennis player who knows how to beat the odds when they are stacked against him, it is 24-times Grand Slam champion Novak Djokovic.
'Days ago, India witnessed the horror of the brutal rape and murder of a woman doctor on night duty at the R G Kar hospital in Kolkata.' 'The crime was so outrageous that any self-respecting chief minister should have resigned, bearing moral responsibility.' 'But then the terms 'self-respect' and 'moral responsibility' do not exist in the modern Indian political lexicon,' argues Vice Admiral Biswajit Dasgupta (retd).
The International Monetary Fund (IMF) has said its executive board granted $1 billion in assistance to Pakistan this month after finding out that the country met all conditions and targets for it.
'He's gonna inspire billions of girls and boys.'
India's largest IT services company TCS believes that generative artificial intelligence (AI) is not just another tech cycle but a "civilisational shift" which will positively benefit every industry.
There have been more instances of a management team buying out the owners of a company after the pandemic. There are eight such transactions, called management buyouts (MBOs), in the five years ending 2024, according to data from tracker LSEG shared with Business Standard.
A former Pentagon official, Michael Rubin has said that India targeted terror infrastructure with precision, and it was able to blunt Pakistan's response following the recent strikes.
From event planning to digital arts, career coach Nayagam PP offers a list of exciting courses you can pursue after Class 12.
A handwritten feedback letter purportedly written by BRS leader K Kavitha to her father and former Chief Minister K Chandrasekhar Rao, highlighting both the negative and positive aspects of the party's recent meeting, has sparked discussions in Telangana's political circles. While the authenticity of the letter has not been confirmed, Kavitha's letter suggests that the party might be aligning with the BJP. She also criticized KCR for his silence on key issues such as 42 per cent reservation for backward classes, Scheduled Castes categorisation, and omission of Urdu from his address at the BRS Silver Jubilee event.
'Listen to the voice in your head and keep your inner sanctum safe.'
In a candid conversation on The ICC Review with Sanjana Ganesan, Shastri named two young stars he believes are ready to be groomed for the role - Shubman Gill and Rishabh Pant.
A 19-year-old Pune student, arrested for a social media post concerning Indo-Pak hostilities, has been released from jail after the Bombay high court granted her bail while rebuking the Maharashtra government for "ruining her life" and turning her into a "hardcore criminal".
The feud reached its peak when Musk made explosive allegations about Trump's connection to disgraced financier Jeffrey Epstein, marking a dramatic escalation in their increasingly personal conflict.
Ask rediffGURU and PF and MF expert Janak Patel your mutual fund and personal finance-related questions.
Former US President Donald Trump addressed his supporters on Wednesday, thanking them for giving Republicans an unprecedented and powerful mandate, and said this moment will help the country "heal".
'...hesitate to support the risk-taking it requires.'
Union Minister for Road Transport and Highways Nitin Gadkari has announced that the long-delayed Mumbai-Goa highway will be completed by June this year. He also revealed that a new toll policy will be announced within the next 15 days, which will eliminate physical toll booths across the country. Gadkari attributed the delay in the highway project to legal disputes and land acquisition issues. He expressed confidence in India's infrastructural future, stating that the country's road infrastructure will be better than that of the United States in the next two years.
When asked whether both armies talked to each other, initiated by the Pakistani army, Jaishankar said, "Yes, we have a mechanism to talk to each other as a hotline. So, on the 10th of May, it was the Pakistani army which sent a message that they were ready to stop firing, and we responded accordingly."
CSK skipper M S Dhoni turned to Ahmed despite the impressive Anshul Kamboj (3-0-25-0) having one over remaining, but the left-arm quick wilted under Romario Shepherd's assault.
Rediff reports on the reasons behind this dramatic shift.
Railways ramps up project to instal AI-based cameras that can recognise faces.
'No one told me if I was part of the future plans.'
Congress leader Uttam Kumar Reddy said the country wanted to know whether any aircraft were downed during the conflict, especially in the wake of the CDS' "admission".
IPL 2025 recap: From Kohli and RCB conquering final frontier to decline of champions
'It concerns the sea and the security of the nation. What has happened is a big tragedy.'
'We do not want to fall into a trap of uncontrolled escalation or all out conflict.' 'When the need arises we will do that.'
EPS' acceptance of Amit Shah's proposal for an electoral alliance with the BJP is being interpreted to mean how the AIADMK has signed up the NDA national leader as a junior partner. Not many have appreciated EPS for this strategic move that has now forced the BJP to play second fiddle to the AIADMK. This has meant that the BJP has buried its ambitions of capturing power in Tamil Nadu now, and is willing to wait until after the 2029 Lok Sabha polls, observes N Sathiya Moorthy.
'Now we have one of the best asset qualities in the industry.'
Be practical and value what you have, says Rediff's Love Guru.
'Will this near-war, India's strongest military response so far, buy India another seven years of deterrence?' asks Shekhar Gupta.
Ride-hailing unicorn Rapido is quickly scaling up its four-wheeler segment, which now contributes up to 25 per cent of its total bookings. Aravind Sanka, Rapido's cofounder, in a video interview with Udisha Srivastav/Business Standard, shares insights on the company's plans to expand into the segment, how BluSmart's exit has created an opportunity for the company, its push towards green mobility, and navigating state-specific policies.
Justice Abhay S Oka, known for his unwavering commitment to liberty and constitutional values, bid farewell to the Supreme Court of India. In his final address, he stressed his dedication to upholding constitutional liberties, emphasizing that it was his "honest endeavor" to fulfill the dream of the Constitution's framers. He also expressed gratitude to the bar and his colleagues for their support and shared heartfelt memories from his time on the bench. Justice Oka's departure marks the end of a distinguished judicial career spanning over two decades, during which he served as a judge of the Bombay High Court, Chief Justice of the Karnataka High Court, and ultimately, as a Supreme Court justice.
'When one air force (India's) hits the other's airbases with impunity and that air force (Pakistan's) is not able to respond, then the air force, which has put the other's airbases out of commission, has won.'
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